Terms and Conditions
Last Updated: 7/6/2025
1. Introduction
Welcome to SignProConnect ("Service", "Platform", "we", "us", "our"), a service operated by HyperStream LTD, a company registered in the United Kingdom. These Terms and Conditions ("Terms") are intended to operate within the legal framework of the United Kingdom and govern your use of our website located at SignProConnect.com (the "Site") and any related services provided by SignProConnect.
By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of the terms, then you may not access the Service.
2. User Accounts and Responsibilities
When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3. Service Description and Role of SignProConnect
SignProConnect provides a platform to connect Clients seeking sign installation services with Installers offering such services. We are not an employer, an employment agency, or a contractor.
SignProConnect is not a party to any agreements entered into between Clients and Installers. We do not control, and are not responsible for, the quality, timing, legality, failure to provide, or any other aspect whatsoever of any services provided by Installers, nor of the integrity, responsibility, or any of the actions or omissions whatsoever of any Users.
We do not endorse any specific Client or Installer. Any references to a User being "verified" or "certified" (or similar language) only indicate that the User has completed a relevant account verification or information submission process and does not represent an endorsement, certification or guarantee by SignProConnect.
4. Subscription Plans and Payments
Access to certain features of the Service may require a paid subscription ("Subscription"). Details of current subscription plans and their pricing are available on our Site.
SignProConnect may offer certain subscription plans described as "Lifetime" access ("Lifetime Plan"). For the purpose of these Terms, a Lifetime Plan grants you access to the specific services and features included in that Lifetime Plan, as advertised at the time of your purchase, for as long as the SignProConnect service is commercially available and operational.
"Lifetime" refers to the lifetime of the SignProConnect service as a whole, and not the lifetime of the individual subscriber. Lifetime Access is not transferable to any other person or entity.
In the event that SignProConnect, operated by HyperStream LTD, ceases to operate, is acquired by another entity, or fundamentally changes its service offering such that the original Lifetime Plan benefits can no longer be reasonably provided:
- We will endeavor to provide users with at least sixty (60) days prior notice of such an event, where feasible.
- We may, at our sole discretion, offer alternatives. These alternatives are not guaranteed and could include, but are not limited to, a partial refund based on the initial purchase price and the duration of access provided, a pro-rata credit for other services (if any), or an opportunity to transition to a new service under new terms.
All fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties.
5. User Content and Conduct
You are solely responsible for any content you post, upload, or otherwise make available through the Service ("User Content"). You agree not to post User Content that is unlawful, harmful, threatening, abusive, defamatory, or otherwise objectionable.
We reserve the right, but are not obligated, to remove or modify User Content for any reason, including User Content that we believe violates these Terms or our Code of Conduct.
6. Intellectual Property
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of HyperStream LTD and its licensors.
7. Termination
We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms or our Code of Conduct.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service or contact us for account deletion.
8. Disclaimer of Warranties
The Service is provided on an "AS IS" and "AS AVAILABLE" basis. Your use of the Service is at your sole risk. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
HyperStream LTD, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
9. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall HyperStream LTD, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
- Your access to or use of or inability to access or use the Service;
- Any conduct or content of any third party on the Service, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties;
- Any content obtained from the Service;
- Unauthorized access, use, or alteration of your transmissions or content;
- Disputes arising between Users of the Platform;
- The quality, safety, or legality of jobs posted or services provided by Installers;
- The accuracy of any User Content or information provided on the Platform.
This limitation of liability applies whether the alleged liability is based on warranty, contract, tort (including negligence), statute, or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
To the extent permitted by law, our total aggregate liability to you for any claims arising out of or relating to these Terms or your use of the Service shall not exceed the greater of (a) the total amount of fees, if any, paid by you to SignProConnect for the Service during the six (6) month period prior to the act, omission or occurrence giving rise to such liability, or (b) one hundred pounds sterling (£100.00).
Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.
10. Indemnification
You agree to defend, indemnify, and hold harmless HyperStream LTD and its licensee and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) User Content posted on the Service.
11. Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.
12. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will endeavor to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.
13. Legal Disclaimer for Terms
These Terms and Conditions are provided as a general template and for informational purposes only. They do not constitute legal advice. HyperStream LTD strongly recommends that you consult with a qualified legal professional to ensure these Terms and Conditions are appropriate for your specific business, comply with all applicable UK laws and regulations, and adequately protect your interests. We disclaim any liability for reliance on this template without professional legal review.
14. Contact Us
If you have any questions about these Terms, please contact us at: legal@hyperstream.co.uk
HyperStream LTD is registered in the United Kingdom. Registered office: 24 Hulton Close, Boreham, Chelmsford, Essex, CM3 3BU.